Cancellation Policy

All Appointments require a card on file

If you do not wish to have a card on file, 50% of the service is required as a deposit through Apple Pay or Cashapp. Deposits are non-refundable and non-transferable. If you would like to reschedule, you will be required to pay another deposit.

Cancellations within 48 hours of your appointment will result in losing your deposit or being charged 50% of your services at full price. No Call No Shows will be charged 100% of the service at full price. These charges are non-refundable, and non-transferable.

Please arrive on time. 15+ minutes late for your appointment will result in cancellation and 100% service charge and/or loss of your deposit.

Please respect my time and others who could have potentially booked that time slot and actually shown up. I understand things happen so please allow a 48hr notice to reschedule as a courtesy to myself and other clients that may want to book last minute.

Please come in with CLEAN lashes! ABSOLUTELY NO MAKEUP around or on the lashes! Coming in with makeup will take up lashing time and would require a lash bath ($6 additional fee).

Ways to optimize our lashing time

Please try not to drink caffeine 3 hours before your appointment as this causes your eyes to be jittery and will take me longer to lash.

Please use the bathroom before your appointment.

Shower before your appointment, you MUST keep your lashes completely dry and free from any steam for at least 24hrs after your appointment for your lashes to cure properly.

If you suffer from seasonal allergies, or sensitive skin, I highly suggest taking any over the counter allergy pill 3 hours prior to your lash appointment, and continue for the first 3 days after application of lashes.

Please remove contacts before your appointment if you wear them.

Limit any oil-based moisturizers around the eye.

Do not use your phone during your appointment.

You are welcomed to listen to music with your ear phones.

Warning

By making an appointment on any of our websites or social networks, you are agreeing to all terms and conditions listed here, and on our websites, this includes and is not limited to the cancellation policy. You are also releasing Lashes and Brows by Ashly, and all artists of any liability, and agreeing to the waiver and liability agreement below.

EYELASH EXTENSION
CONSENT, RELEASE AND WAIVER OF LIABILITY AGREEMENT

I, the undersigned (“Customer”), consent to have synthetic eyelash extensions attached to my natural eyelashes (the “Service”) by Lashes and Brows By Ashly and his/her/its staff, assistants, contractors and employees (collectively herein, the “Service Provider”). The Service and its associated risks have been explained to me by the Service Provider in terms that I understand. The explanation included:

The benefits of the Service;
The nature of the Service and how the Service will be performed;
The types of materials and adhesives used during the Service;
The most frequently occurring risks of the Service, and those risks which are unlikely
to occur but which may involve serious consequences, including but not limited to the risk of experiencing: (a) Blepharitis and its associated symptoms, (b) an allergic reactions to the adhesive material used to attach the eyelash extensions to my natural eyelashes and to the synthetic eyelash material, (c) Traction Alopecia and its associated symptoms; (d) an eye injury due to synthetic and/or natural eyelashes falling on or into the eye; and (e) an eye or other injury occurring during the performance of the Service;
How to properly care for the synthetic eyelashes applied during the Service; and
How often I should expect to need to repeat the Service and the best methods for caring
for the synthetic eyelashes after the Service is performed; and
Factors that affect retention of eyelashes.

I was given the opportunity to ask the Service Provider any questions I have regarding the Service and I have had those questions answered to my satisfaction. Based on the foregoing, I hereby assume all of the risks associated with the Service, whether known or unknown, including, but not limited to, the risk of personal injury or property damage. As consideration for Service Provider performing the Service, I forever release Service Provider and his/her/its respective directors, officers, members, managers, employees, agents, contractors, attorneys, representatives, successors and assigns from any and all actions, claims, or demands that I, my assignees, heirs, next of kin, spouse, personal representatives and legal representatives now have, or may have in the future, for injury, death, or property damage, in any way related to the Service.

By scheduling my appointment, I grant Service Provider permission to reproduce, publish, distribute or otherwise use in any reasonable manner my name, photograph, likeness and statements, including, but not limited to, before and after pictures of my eyes and eyelashes in connection with the promotion of the Service or the products used in the Service (or other similar services and products) in all media, including without limitation, the internet, news articles, advertisements, or other electronic or printed materials.